Notice history

Resolved
July 30, 2024 at 4:09 PM
Resolved
July 30, 2024 at 4:09 PM
Although RingCentral support is still monitoring we consider this issue resolved. If you are still having trouble messaging in the RingCentral app please let us know by emailing techsupport@kinexmedical.com.
Monitoring
July 30, 2024 at 2:17 PM
Monitoring
July 30, 2024 at 2:17 PM
Although RingCentral has not yet updated their status page, Messaging seems to be working again. The issue may be intermittent and we will continue to monitor.
Identified
July 30, 2024 at 1:55 PM
Identified
July 30, 2024 at 1:55 PM
RingCentral Messaging is currently inoperable. They are aware of the issue and working to fix it. You can follow their progress on the RingCentral Service Status page here:
https://status.ringcentral.com/
We'll update when we know more.

Resolved
July 16, 2024 at 9:22 PM
Resolved
July 16, 2024 at 9:22 PM
This issue has been resolved. If you're still experiencing problems processing payments please let us know at techsupport@kinexmedical.com.
Monitoring
July 16, 2024 at 7:24 PM
Monitoring
July 16, 2024 at 7:24 PM
Our vendor implemented a fix and are currently monitoring the result.
Investigating
July 16, 2024 at 1:26 PM
Investigating
July 16, 2024 at 1:26 PM
The credit card payment gateway company used in AppServer is having a connectivity issue with our payment processor. This is resulting in errors while trying to collect or process payments. Both vendors are aware of the issue and working to restore service. Our team will continue to monitor and will provide updates.

All systems operational